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We are the Family Business Experts for over 35 years

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Practical advice with innovative solutions
Kwaiser Consulting LLC

We have successfully assisted countless family businesses through our consultations, workshops, workbooks and cloning surveys. We believe in sharing the insights and experiences we have learned. In this way we can help families in business reduce missteps and maximize their revenue. We understand that strategies are effective and we are continually searching for successful, innovative ideas to help families in business work together better.

              Jim Kwaiser - 724-301-1255
        jim@kwaiserconsulting.com

   Affiliate: Scott Whetsell  724-816-4741
               sewhetsell@gmail.com

 

Some of the Issues we assisted families in business with:
 
  1. Communication enhancement   
  2. Conflict resolution 
  3. Succession planning
  4. How to improve relationships  
  5. Understanding of financial statements
    and how to use them
  6. Establish family meetings
  7. Establish regular business meetings
  8. Family First and what it means
  9. Family Business RULES   
  10. Responsibility and accountability 
  11. Family Business Agreements - Legally
  12. Future - Sell, Fund, Gift, the Business
  13. Buy out 100% or partially?
  14. Family Relationships - Extended Family
  15. How to get along
  16. Buy and Sell Agreements etc.
  17. NEW HIRE/PROMOTING SURVEYS and                MUCH, MORE!

We have the expertise to assist in answering the hard questions:  

     

  1. Should the eldest always be the next    business leader?

  2. How should family members be paid?

  3. How will decisions be made?

  4. What voice should a spouse have in the  business?

  5. How will future family leaders be determined?

  6. Can a family member be fired?

  7. Do family members have the right to work in the company?

  8. Can a family member be an own    without working in the company? 

  9. What will mom and dad do without the business?  

  10. How will family be compensated? 

  11. When to involve children in the  business       
    and MUCH, MORE!

Kwaiser Consulting LLC
Practical advice with innovative solutions
COMMUNICATION

Kwaiserism: "Nothing meaningful can happen without effective communication."

Communication done improperly will be the key factor in destroying relationships and fostering misunderstandings. We have all said the wrong thing from time to time and paid some type of "price" for it. Speaking first and thinking later does not work as emotion rules the tongue especially in "tense" situations. Lack of clear communication can cause mistrust, wrong direction, hard feelings, loss of business, loss of friendships, a lot of stress, making you and others miserable!
 

Too many families in business as well as company executives spend very little time communicating with their people and too much time talking!
 

Effective communication can be learned with the realization that not everyone can be communicated with in the same way. Knowing how to communicate effectively with different types of people can change relationships, employees, families and businesses.

For over 40 years we have shared a proven method that has assisted families in business, as well as leaders/managers of companies in communicating more effectively. We can do it for you.
                                                              If not - don't pay us!

             Order our " Communication for Families who work together"  ($40)

             plus free 30 minute consultation - we send invoice with workbook. If it is
             not a fit - don't pay the invoice and destroy the workbook!

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Practical advice with innovative solutions
KC
Conflict

THERE IS NO CONFLICT IN OUR FAMILY - BECAUSE NO ONE TALKS TO ONE ANOTHER!!

NO CONFLICT?

Avoidance and silence are the two most common reasons that conflict grows and communication breaks down. Often many people believe that the best way to handle conflict is to avoid bringing up any issue that may create conflict. We call this avoidance the "unspeakables." Unspeakables are those issues that everyone knows about but do not talk about in the hope that the conflict will go away. That never happens!
 

We have assisted many people who were in conflict by helping them identify the real issues, and deal with them effectively. There are proven strategies in the "Workbook" to reduce and eliminate many conflicts. 

We have been facilitating individuals in conflict for over 40 years and know the right strategies.

 

                        If we cannot help you - don't pay Us!!

Sharing

 Practical advice with innovative solutions

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Innovation happens with the sharing of ideas, with all ideas given consideration. Brainstorming is the most productive way to produce productive ideas, solve problems, set goals and make decisions. It can malso be used as a tool to discuss roadblocks to the success of the company. Sharing of ideas (brainstorming) can assist company leaders in identifying shortcomings while setting realistic objectives that are essential to successful planning.

​Keeping an open mind, allowing people to present their thoughts without interruptions and listening intently to what is presented are the keys to the proper sharing of ideas. "No such thing as a stupid idea" when it comes to sharing of ideas. Setting some guidelines upfront must be discussed and agreed up on advance in order that all participants are in agreement and stay focused.

Recording (in writing) of each idea and how it was left is critical to ensure that all ideas are properly followed through upon.

​​

Long with sharing of ideas is LEADERSHIP/EXECUTIVE COACHING. 
A one on one, honest discussion about the company and the executive's role in it. The objective is to assist them in increasing their effectiveness in dealing with their people and to become more proficient decision-makers.

We have been facilitating brainstorming and coaching sessions for over 4 decades. We know how they work!

                    Let's discuss how Sharing/Brainstorming and
                            Executive Coaching can benefit your company.

HIRING/PROMOTING

Hiring promoting
Could you grow your business, your bottom line,
     if you could CLONE your best people?
KC
Kwaiser Consulting LLC
KC
Practical advice with innovative solutions

                      

 

                                       

We begin by identifying the work habits of your best people in a specific department and matching candidates to those habits. These habits are NOT the personality of an individual. Theses habits (traits) are the way a person conducts themselves toward others in different situations. An individual’s work habits can be cloned. They are observable, measurable, can be duplicated and identified in a brief survey. OUR SURVEYS ARE NO MORE THAN 30 QUESTIONS WITH 4 CHOICES FOR MOST QUESTIONS.


It is NOT a computerized report that spits out the same answers for those people who share traits. It is a combination of the survey the individual completes and the professional opinion of our consultant.
 

YOU PAY WHATEVER YOU THINK THE INFORMATION IS WORTH TO YOU AND YOUR COMPANY - WE WILL INVOICE YOU FOR WHAT YOU the fee should be!

  LEADERSHIP CLONING 

             HOW THEY:

* make decisions
* give direction
* handle the urgent
* communicate
* fit with their position
* identify their values
* contribute to the
  overall success of
  the company

     AND MORE!

   SALES CLONING

          HOW THEY:

 * feel about cold calls

 * ask questions

 * prepare

 * feel about objections

 * rely on others

 * work with a team

 * take direction 

 * feel about inside or
      outside sales

*CUSTOMER SERVICE CLONING
   Matches the individual with
  the HABITS and traits of your

   most successful Customer
  Service Representatives
.

 *TOTAL PERSON CLONING
   Identifies the SUCCESS HABITS of the individual and if they are a 
 fit for a specific job description.

             Sample recap of CUSTOMER                        SERVICE Survey Clone

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We have samples of our sales, customer service, leadership and business/personal intensity survey. We would be happy to email any of these two you at no charge. Let us know what you want to see and we will send it to you. If you order a survey ($40 each) we will invoice with the survey. Order today and hire or promote the best!

  TESTIMONIALS OF  PAST CLIENTS
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Jim, along with his wife, AnnMarie, are two of the most brilliant - and kind - people in helping families in business. They know the intricate details that can help and those that can hurt families in business. They help save, rejuvenate, and redirect when necessary. If you are looking for assistance with your family business, in any way, get the seasoned professionals who genuinely care for families who work together. They are experts and brilliant when it comes to families in business. Fabulous people!
                                          Terry Brock, MBA, CSP, CPAE

Thank-you for the professional guidance and help you have given us. Your ideas and consulting has helped my brother and I better understand and work with one another. You have shown us that with the right guidance and understanding our business can grow and prosper. Thank you for your guidance.
                                     Matthew Huber

My brothers and I brought in KwaiserConsulting to help our family business.  The have a unique process that has not only helped each of us individually on how we handle the business, it has also brought us closer together as a family. The process was not an easy task and there were many rough days to overcome. With their help overcome is what we did and we are reapig the rewards. Thank you for your hard work and for truely having your customer's best interest at heat and it shows by your actions. I truly believe you were sent to us by God.  Thanks again.

                                    Dennis Duffy

Thank-you for the meetings you conducted with my brothers and me. You have the same vocabulary as our dad. He and now you, make us think about our actions, words and family along with the business. It has been many years that we have been so together.  Thanks again.                Steve McAneny

I appreciate the time you have spent with me, coaching and mentoring me through the issues that arise out of working with my husband. You always listened with a discerning ear and with compassion. You provided me with practical ideas for handling those tough situations. You helped me determine the role I should play and how to support my husband. You have a true gift, and your opinions have been invaluable to us!

Thank you for being in the business of helping family business like ours!

                                  Jill Marburger

Than-you for the assistance you gave to my partners and I. You helped us see things in our company that we did not see and to manage our people in a more effective way. You also helped us hire the right people for the positions they filled. You also helped us develop and implement a successful succession plan. Thank-you for your gifted guidance.

                                     Jeff Crowder  

         Some of the industries that we have worked with Families in Business:

Jewelry Industry                          Industrial Fan                        Blue Printing Company

Tug Boat Company                      Trucking Company                 Supermarkets

Ocean Shipping Company           Filter Company                       Bakery

Dance Studio                                Video Company                      Financial Planner 

Funeral Homes                             Specialty Box Company         Restaurants 

Pipe Replacement                        Video Company                      Plywood Company

Frack Tank Company                   Carpet Company                    Railroad Car Repair 

Advertising Company                  Recreational Vehicles            Tool and Wire Company

Construction Company                Attorneys                                Consultants
                                         AND MANY OTHERS - ALL FAMILY BUSINESSES

Order and Contact

Kwaiser Consulting LLC jim@kwaiserconsulting.com

911 Aztec Trail - Mercer, PA 16137 724-301-1255

Choose your product

Kwaiser Consulting LLC
724-301-1254/55

jim@kwaiserconsulting.com

ann@kwaiserconsulting.com

Affiliate: Scott Whetsell
sewhetsell@gmail.com

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